Privacy Policy

Effective Date: May 20, 2025
Last Updated: May 20, 2025
Website: www.turtledesignstudio.com
Operated By: Turtle Design Studio, India

Turtle Design Studio (“we”, “our”, or “us”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you visit or use our website and services within India.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Applicability

This Privacy Policy applies only to the users and customers within India. We do not accept or process international orders, and we do not offer services outside India.

2. Information We Collect

We may collect the following types of information when you visit our website or use our services:

A. Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment details (Note: We do not store card or UPI credentials. All transactions are processed through secure, PCI-DSS compliant gateways.)

B. Non-Personal Information

IP address
Browser type and version
Device type
Website usage data via cookies or analytics tools

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you regarding your purchases, inquiries, or support requests
To send you important updates and promotional content (with your consent)
To improve website performance and customer experience
To comply with applicable Indian laws and regulations

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only in the following cases:

With trusted third-party service providers (e.g., payment gateways, logistics partners) solely for order fulfillment and processing
Legal Obligations: If required by Indian law, regulation, legal process, or government request

All third-party services we use are contractually bound to safeguard your information.

5. Data Retention

We retain your personal information only as long as necessary:

To fulfill the purposes mentioned above
To comply with Indian tax, legal, and regulatory obligations
You may request deletion of your account and associated data at any time by contacting us (see Section 9).

6. Data Security

We implement industry-standard security practices to protect your data, including:

SSL encryption for data transmission
Secure servers and firewalls
Limited access to personal data internally
Periodic audits and reviews of our data handling processes

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute data security.

7. Your Rights (Under Indian Law)

As per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:

Access and review your personal data
Correct inaccuracies in your personal data
Withdraw consent or request deletion of your data (subject to legal retention obligations)

To exercise these rights, contact us at the details provided below.

8. Use of Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, but doing so may affect website functionality.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, you can contact:

Turtle Design Studio
Email: theturtledesignstudio@gmail.com
Hours: Mon–Sat, 10 AM – 6 PM IST

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We recommend reviewing this page periodically.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to our data handling practices.

Would you like a Terms and Conditions section as well to accompany this Privacy Policy?